PhotoMichi Japan

Practical shopping guide

Japanese Phrases for Camera Shopping

Use these short questions on your phone while pointing to the exact unit. Keep the written answer or ask the staff to demonstrate it; a translation alone cannot confirm a specification.

By PhotoMichi Japan · Updated

At the shop About 5 min read

Illustrative camera and lens
AI-created illustration · Not a photograph of a real shop or product.

Research transparency: source checks and firsthand visits are kept separate. Editorial standards · Research log · Disclosure.

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Start with the exact camera or lens

Show the full model number, including suffixes and kit details. A picture of a similar camera is not enough. If you need a lens for an existing body, show the body’s complete name or bring it for a permitted fit test.

On a small screen, swipe across the table to compare all columns.

Identify and test the equipment
English questionJapanese to show
May I see this item?この商品を見せていただけますか。
Can I try it before buying?購入前に動作を確認できますか。
Can this exact camera display its menus in English?このカメラのメニューは英語に変更できますか。
Does this lens work with this camera?このレンズは、このカメラで使えますか。
Do autofocus and stabilization work with this combination?この組み合わせで、オートフォーカスと手ぶれ補正は使えますか。

For compatibility, mounting is not the same as full function. Sony, for example, publishes an A-mount and E-mount compatibility guide. Check the exact body, lens and any adapter in the manufacturer’s compatibility information instead of assuming that the brand name is enough.

Ask about condition and accessories

On a small screen, swipe across the table to compare all columns.

Clarify the unit on the counter
English questionJapanese to show
Are there any faults or functions that have not been tested?不具合や、動作を確認していない機能はありますか。
Does the lens have fungus, haze or scratches?レンズにカビ、クモリ、キズはありますか。
What accessories are included?付属品は何ですか。
Are the battery and charger included?バッテリーと充電器は付属しますか。
May I test it using my memory card?自分のメモリーカードで試し撮りしてもいいですか。

Ask one question at a time. If a term is unfamiliar, show the condition-term table and ask which part of the equipment the description concerns. Do not open compartments or attach accessories until staff agree.

Get the payment and support conditions

On a small screen, swipe across the table to compare all columns.

Before paying
English questionJapanese to show
What is the final amount I pay?最終的な支払総額はいくらですか。
What warranty applies if I buy this tax-free?この商品を免税で購入した場合、保証はどうなりますか。
Can I use the warranty after I return to my country?帰国後も保証を利用できますか。
Who pays the shipping cost for a repair?修理の送料は誰が負担しますか。
What are the conditions and deadline for returning a faulty item?不具合があった場合、返品の条件と期限はどうなりますか。
Could you write that down?その内容を書いていただけますか。

These are questions, not promises that a shop accepts returns, provides overseas coverage or offers a particular tax-free process. Map Camera’s visitor guide explicitly tells buyers to confirm the specific warranty terms; use the same habit wherever you shop.

A short note to show and complete

My requirement / 必要な条件
Exact model: ______
Menu language: ______
Body / lens combination: ______
Included items: ______
Final price and currency: ______
Warranty and exclusions: ______
Return deadline and contact: ______

Keep personal payment details out of this note. If a crucial answer is still unclear, pause the purchase. Use the Japanese sentence to ask for clarification and compare the answer with the actual equipment and written sales terms.

Make the answer usable

Illustrative situations, not reports of a particular shop or live offers.

SCENARIO 01

The answer is simply “yes”

You have asked about warranty, but the answer does not name a service provider or country.

Follow with “Which company handles the repair?” and “Can I use it after returning home?” Ask staff to show the written terms. Translation is a starting point, not the warranty itself.

SCENARIO 02

The quote is for a different bundle

The body name matches your note, but the displayed price excludes the lens or battery you expected.

Point to each included item and write the complete bundle beside the final quote. Keep optional accessories on a separate line so they cannot silently change the comparison.

Official pages linked in this guide were checked September 24, 2026. Selection advice, examples and checklists are our editorial guidance. We have not visited or tested these stores or products. Recheck hours, entry rules and item availability before travelling. Our source policy.

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